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ServiceNow ITSM Overview

Written by Sample Hubspot User | Jun 29, 2021 7:09:09 AM

The ServiceNow platform enables enterprises to move from infrastructure-centric to service-centric businesses. They can use
ServiceNow as a single system of records for IT, automate manual tasks, standardize processes, consolidate legacy systems,
create custom applications and evolve the IT service model to service domains inside and outside the enterprise.
ServiceNow® IT Service Management (ITSM) provides a modern service management solution in the cloud. ServiceNow’s
system of action allows you to consolidate tools, transform the way you deliver services, and improve the customer experience.
With ServiceNow ITSM, you can automate workflows, gain real-time visibility, and improve IT productivity, allowing you to switch
your operational investments to innovation. You can accelerate your digital transformation and elevate your service experience
by providing consistent end-user services anytime, anywhere, and through any channel, using virtual agents. ServiceNow ITSM
is proven to increase productivity levels by up to 20% or more with structured machine learning to automate routine tasks. Plus,
you will receive the insights you need to continuously improve.
Jade Global provides a full spectrum of services on the ServiceNow Platform to help enterprises
Strategize
Implement
Manage

Jade Global's ITSM Specialist review our existing system for processes and configurations implemented