--- title: ServiceNow ITSM Overview description: The ServiceNow platform enables enterprises to move from infrastructure-centric to service-centric businesses. image: https://spectre.jadeglobal.com/hubfs/download.jpg --- [![Jade Global](https://spectre.jadeglobal.com/hs-fs/hubfs/Jade%20Global%20-%20Logo%20With%20TM-01-01-2.png?width=1475&height=554&name=Jade%20Global%20-%20Logo%20With%20TM-01-01-2.png "Jade Global")](http://www.jadeglobal.com) Open main menu Close main menu - Services Open the submenu - [Enterprise Cloud Applications](https://www.jadeglobal.com/enterprise-cloud-application) Open the submenu - [Business Consulting](https://www.jadeglobal.com/technology-advisory) - [COTS Applications](https://www.jadeglobal.com/cots-software-services) - [Integration Services](https://www.jadeglobal.com/integration-services) - [Data & Analytics](https://www.jadeglobal.com/analytics) - [Intelligent Process Automation](https://www.jadeglobal.com/intelligent-process-automation) - [Application Development & Modernization](https://www.jadeglobal.com/application-modernization) Open the submenu - 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[Awards & Recognition](https://www.jadeglobal.com/about-us/awards-and-recognition) - [Jade Foundation](https://jadeglobalfoundation.jadeglobal.com) - [Leadership](https://www.jadeglobal.com/about-us/leadership) - [Press Releases](https://www.jadeglobal.com/press-release) - [Events](https://www.jadeglobal.com/events) - [Careers](https://www.jadeglobal.com/careers) - [Let's Talk](https://www.jadeglobal.com/about-us/contact-us) # ServiceNow ITSM Overview ![Sample Hubspot User](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Sample Hubspot User](https://spectre.jadeglobal.com/author/sample-hubspot-user) [Share this blog post on Twitter](https://twitter.com/intent/tweet?text=I+found+this+interesting+blog+post&url=https://spectre.jadeglobal.com/servicenow-itsm-overview) [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://spectre.jadeglobal.com/servicenow-itsm-overview) [Share this blog post on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://spectre.jadeglobal.com/servicenow-itsm-overview) ![](https://spectre.jadeglobal.com/hubfs/download.jpg) The ServiceNow platform enables enterprises to move from infrastructure-centric to service-centric businesses. They can use ServiceNow as a single system of records for IT, automate manual tasks, standardize processes, consolidate legacy systems, create custom applications and evolve the IT service model to service domains inside and outside the enterprise. ServiceNow® IT Service Management (ITSM) provides a modern service management solution in the cloud. ServiceNow’s system of action allows you to consolidate tools, transform the way you deliver services, and improve the customer experience. With ServiceNow ITSM, you can automate workflows, gain real-time visibility, and improve IT productivity, allowing you to switch your operational investments to innovation. You can accelerate your digital transformation and elevate your service experience by providing consistent end-user services anytime, anywhere, and through any channel, using virtual agents. ServiceNow ITSM is proven to increase productivity levels by up to 20% or more with structured machine learning to automate routine tasks. Plus, you will receive the insights you need to continuously improve. Jade Global provides a full spectrum of services on the ServiceNow Platform to help enterprises Strategize Implement Manage Jade Global's ITSM Specialist review our existing system for processes and configurations implemented  ### Leave a Comment ## Related Articles [![](https://spectre.jadeglobal.com/hubfs/Blog-TOOLTIP-AT-ORACLE-PAGE.jpg)](https://spectre.jadeglobal.com/tooltip) ### [Tooltip - Test - Blog](https://spectre.jadeglobal.com/tooltip) #### Introduction Inherently "sticky" elements in desktop and mobile UIs, Tooltips have been around for quite some time. You can argue that they are outdated, but there is... 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